[Wichtig]Important Notice about Software Tokens and Other Authentication Apps (Sep. 13)
You can view your Emergency Removal Password on the One-Time Password page under Token Usage Status by logging into the Square Enix Account Management System (https://sqex.to/fHa).
Should you no longer have access to your Software Token/authentication app, you can remove it from your account using the Emergency Removal Password by visiting the following URL and following the on-screen instructions: https://sqex.to/GPE
Please note that the Emergency Removal Password can only be used once. If you re-register your Software Token or another authentication app afterwards, you will receive a new Emergency Removal Password.
If you still have access to your Software Token/authentication app but wish to remove it from your account, please log in to the Square Enix Account Management System (https://sqex.to/fHa), select One-Time Password followed by Software Token and follow the on-screen instructions.
To re-register a Software Token/authentication app, please log in to the Square Enix Account Management System (https://sqex.to/fHa), select One-Time Password followed by Software Token and follow the on-screen instructions.
Please visit this page for further details on the Software Token: https://sqex.to/E2F9j
Please visit this page for further details on authentication apps: https://sqex.to/ivqKI
You will need to contact the Support Centre if you do not know your Emergency Removal Password and no longer have access to your Software Token/authentication app. Please read the following help article for more details: https://sqex.to/E7LMt
If you have any questions or concerns about the information described in this article, please contact us from the Support Centre website: https://sqex.to/wPoBz