■ In the Alliance Raid Dungeon “The Copied Factory”, the NPC Dying Dragon from the Dark Knight job quest appears under some conditions.
An explanation of the issue follows.
After defeating the final boss, a specific object is displayed, and in order to do this we used a process in which a dummy NPC is placed to make the object untargetable. This process shared the same flag to allow characters, who have met specific conditions, to be able to see the otherwise invisible object.
We repeatedly tested where to place the object during the early stages of development. However unfortunately, the patch was released with this test data left in place, which resulted in this issue.
The test data that we used shared the same internal ID with another existing quest. Thus, when a character who had met the conditions of the other quest entered the boss room, the shared process was triggered, causing the NPC Dying Dragon to appear when it was never actually supposed to appear.
Through sheer coincidence, the appearance of the NPC happened to be from the Nier series cross over content, YoRHa: Dark Apocalypse, and the fact that the NPC was a red dragon caused much speculation and anticipation in the community. For this we sincerely apologize.
We will reevaluate our testing procedures to ensure this will not occur in future.
This issue is planned to be addressed in Patch 5.11. In the meantime, we ask that you do not interact with the NPC in question if it appears, as this may trigger unforeseen issues and affect progression through the content.
We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.