Charakter

Anyone else having an issues registering their CE code? I pre-ordered a hard copy so I could get all the goodies(art book and such), but if I try to put the code in as a bonus code it says invalid, so I'm assuming I'm not suppose to be entering it there...I sent a support ticket in this afternoon, but obviously no response yet. I was also looking on their support site and came across this:

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=68513

which basically, from what I'm reading says I can't use the code I have b/c I have a 1.0 account (I am not legacy status though) and the only way to get the CE is to upgrade digitally.. so what I'm wondering is, is there anyone else in the same situation as I? I really really hope I didn't waste all that money getting the hard copy.